Online marketing and communication is about helping people do things.The customer is the boss and we need to learn about what they need to do right now, and help them do that.

The old school marketer was the circus trainer

06.07.10 Posted in Marketing, Relationship Marketing by Karl Camenzuli

Organizations are constantly trying to come up with new ways to disrupt, interrupt and annoy in the name of advertising. We are surrounded by millions of little voices all shouting in our ears about how wonderful they are and how much we need their products and services.


The Postcard Beach Ashtray

05.28.10 Posted in Marketing, Offline Marketing by Karl Camenzuli

Since there is generally very little opportunity for advertising on beaches we provide you with a new way to advertise whilst simultaneously preventing cigarette litter.


Why do you think the Web is such a success?

04.18.10 Posted in Commissioning a Website, Marketing by Karl Camenzuli

The most important thing a webpage can do is be crystal clear about exactly what you can do on that webpage. The best word to describe people when they are on the Web is “impatient.” They are particularly impatient when they arrive at your website for the first time. They are asking themselves the essential [...]


Top 10 suggestions to propel your company into 2010

12.16.09 Posted in Marketing by Karl Camenzuli

2010 is the year to pull your socks up with how you invest your money in your brand. Aim to adopt a more iterative process focusing on objectives and customers top tasks. Why do people come to your website? What links are most popular and how can you adjust your structure to accommodate this? People [...]


Forget Social Media and think Customer Service

11.10.09 Posted in Relationship Marketing, Social Media Marketing in Malta by Karl Camenzuli

I’d just like to start with saying the term ‘Social Media’ makes me cringe, last year it was called ‘Web 2.0’ and who knows what term we will adopt in 2010. It’s not new and it’s not something that’s just been discovered. It’s the product of people and societies waking up from years of losing [...]


Understanding information-based tasks

10.21.09 Posted in Marketing, Relationship Marketing, User Experance by Karl Camenzuli

One of the greatest challenges I face is convincing companies the importance of, and managing the completion of, information-based tasks.


The Maltese Digital Divide

09.29.09 Posted in Online Marketing in Malta and Internationally by Karl Camenzuli

A recent survey conducted by MaltaToday on consumption patterns shows evidence of the growing digital divide, while 40% of younger respondents have shopped over the internet in the past month, only 8% of elderly respondents have done likewise.


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