Online marketing and communication is about helping people do things.The customer is the boss and we need to learn about what they need to do right now, and help them do that.

The old school marketer was the circus trainer

06.07.10 Posted in Marketing, Relationship Marketing by Karl Camenzuli

Organizations are constantly trying to come up with new ways to disrupt, interrupt and annoy in the name of advertising. We are surrounded by millions of little voices all shouting in our ears about how wonderful they are and how much we need their products and services.


Forget Social Media and think Customer Service

11.10.09 Posted in Relationship Marketing, Social Media Marketing in Malta by Karl Camenzuli

I’d just like to start with saying the term ‘Social Media’ makes me cringe, last year it was called ‘Web 2.0’ and who knows what term we will adopt in 2010. It’s not new and it’s not something that’s just been discovered. It’s the product of people and societies waking up from years of losing [...]


Understanding information-based tasks

10.21.09 Posted in Marketing, Relationship Marketing, User Experance by Karl Camenzuli

One of the greatest challenges I face is convincing companies the importance of, and managing the completion of, information-based tasks.


Conversations and monetisation is the name of the game

06.18.09 Posted in Marketing, Marketing Strategy, Relationship Marketing by Karl Camenzuli

Lead generation sites are often undervalued. In many cases, they drive significantly more revenue to their owners then e-commerce sites. Recognizing this is the first step toward maximizing ROI of your online investment with the help of analytics.


Facebook usernames are good for you

06.12.09 Posted in Notice board, Relationship Marketing, Social Media Marketing in Malta by Karl Camenzuli

Facebook Usernames can help boost your company in more ways then you know, this article looks at the reasons why to sign up.


Your visitors are telling you what they want….are you listening? Part 2

05.06.09 Posted in Relationship Marketing by Karl Camenzuli

In part one of this article I covered the importance of relationship marketing and how in today’s world consumers have a much greater voice, in part two, I’ll explain what matters now is how you react. What are the basic tools you can use for listening to clients? Google Alerts Twitter Search Your Analytics applications [...]


Your visitors are telling you what they want….are you listening? Part 1

04.21.09 Posted in Marketing, Relationship Marketing by Karl Camenzuli

The best way to ensure that you deliver the most effective message to your web visitors is to regularly test and optimize the content on your web site.

In this two part article I explore the best way to go about this on a budget


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